Ordering

How to Purchase Online

All of our products are available in our Ebay Store. Retail purchasers enjoy all of the protections that ebay and paypal offer.

Click Here for Ebay Listings.

How to Purchase by Credit Card:

Fill in a credit authorization form and a product ordering form, then FAX or email both forms to VeloBene Bicycle Products, Inc.
We promise you that VeloBene will never expose your Credit Card information. We can make that promise because we do not take credit cards electronically, ever. We take your information over analog FAX only and then process the information with an analog credit processing machine. All orders are processed within three (3) business days. Your credit card is only charged when your order ships.
How to Purchase By Check:
Mail completed product order form (see link above) with check made payable to VeloBene Bicycle Products. All orders are processed within three (3) business days of receipt. Your order will ship once the check has cleared.
Fax:  508-829-1932
Mailing Address:
VeloBene Bicycle Products, Inc.
373 Reservoir St.
Holden, MA 01520
 
Email:

Shipping and Handling

We will ship your order within three (3) business days.We use USPS Priority Mail for all domestic shipments.

We use USPS Priority International Mail for all international shipments.
S&H for domestic shipments is included.
S&H for international shipments is $29.00 USD.
All items are shipped insured with signature required.
Expedited Shipping with 2-day order processing and overnight delivery is available domestically for an additional $25.00 USD per tool.
Please let us know in advance if alternative arrangements are necessary.

Returns

We accept returns of unopened products within 30 days without question and will issue a full refund once the product is received.
We want you to be happy with your purchase. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will find a way to make it right.